Shipping Policy

Shipping Policy

Standard Item Processing Times

  • All standard items are processed within 4 business days before being sent to our warehouse for dispatch.
  • For faster service, we offer priority processing, ensuring your order is shipped within 48 hours (2 business days).

Custom Item Processing Times

  • Processing times for custom orders vary based on the product's complexity and design.
  • The specific processing and production time for each item is listed on the respective product page.

Shipping Times

We offer free worldwide standard shipping to eligible countries (see the list below).

Estimated delivery times for standard shipping:

  • United Kingdom (UK): 3–10 business days*
  • Europe: 1–2 weeks*
  • United States (USA): 3–10 business days*
  • Middle East: 3 weeks*
  • Central Asia: 3 weeks*
  • Australia & New Zealand: 1–2 weeks*
  • South America: 1–3 weeks*

*Delivery estimates are based on recent shipping data and are not guaranteed. While we strive to meet these timeframes, delays due to customs, weather, or courier issues may occur. Refunds will not be issued for shipping delays beyond our estimated timeframes.

Shipping Taxes and Duties

  • No additional taxes or duties for shipments to the United States, European Union (EU), Australia, Brazil, and New Zealand. These costs are included in the shipping price.
  • For all other countries, any applicable import taxes or customs duties are the recipient’s responsibility, as required by local regulations.

Accepted Payment Methods

We use secure and trusted payment gateways to protect your information.

We accept:
✔ Major credit cards: Visa, Mastercard, and American Express (Amex).
✔ Express payment options: PayPal, Clearpay, Google Pay, Klarna, and Apple Pay.

Our payment systems are certified by Verisign and Norton Security Gateway, ensuring secure and encrypted transactions.

Contact Us

If you have any questions, concerns, or need assistance, feel free to reach out:

📧 Email: vlacshop@outlook.com

We are committed to providing exceptional customer support and ensuring your satisfaction.